St Austell Brewery’s pubs, hotels and restaurants are based across the South West of England and we believe that our employees should reflect our values and purpose as a Brewery. As a result we invest a lot in our employees through training and development programmes, ensuring that our staff are well equipped and motivated to provide an excellent level of service to our customers.
Listen to Kellie, our General Manager at The Pedn Olva, talk about her role within St Austell Brewery and her progression within the company.
Our General Managers are motivated, proactive people who provide great customer service. They can effectively manage staff and resources, whilst being happy to go the extra mile for the company, its people and our customers.
Our Front of House staff ensure that our customers have the best experience possible when dining or staying at a St Austell Brewery pub, hotel or inn. They are knowledgeable about our beers and our menus and always put the customer’s needs first to ensure an enjoyable, memorable visit.
Our Housekeepers ensure that our customers can have a worry free, relaxing stay at our Hotels and Inns, providing clean and comfortable facilities at all times.
We believe that success comes from investing in our estate and our brands but most importantly our people. Our employees are treated to a wide array of benefits, discounts and rewards.